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Top 3 Facts About Fundraising on Social Media

Does your non-profit organize fundraising on social media? Chances are that the answer to that question is yes. Here are some facts from top reports on the state of fundraising that you should consider:

1: Multi-channel Marketing Is Better

Email and in-person fundraising are the stalwarts for non-profits, but Blackbaud’s study on the 2012 State of the Nonprofit Industry finds that branching out onto multiple channels is better for an organization.

Organizations that reported using several solicitation methods to drive donations reported higher levels of optimism with regard to their ability to increase individual contributions in the next year.

Blackbaud finds that optimism levels dropped from 62% to 44% in Australia when nonprofits used fewer than five fundraising methods. On the flipside, optimism rose from 73% to 86% in New Zealand when more than five channels were used.

2. Tell Us A Story


Waggner Edstrom’s report on digital persuasion found that more than half of survey respondents have been inspired to take action when they engage with a cause after reading a story on social media. It’s not enough to simply exist on a platform: nonprofits have to produce stories and visuals that their audiences connect to in order to succeed.

3. Email Alone Isn’t Enough

Here’s another one from Blackbaud: email is changing. While open rates hover at 15%, click through and response rates have been falling as reported in the Online Marketing Benchmark Study for Nonprofits (May 2013). The median click-through rate is only 0.7%, which is bad news. The good news is that organizations have the power to harness social data and target the right audiences to get higher response rates. That’s what works best at doing.

email fundraising

Social data isn’t the only thing that nonprofits need to consider, though. Today, over 57% of all emails are opened on mobile devices. Getting mobile-friendly is increasingly important.

The preceding is a cross-post of an article by the folk at provides non-profit organizations valuable insights about what supporters and donors are saying and sharing on social media. See what topics and hashtags are trending, who is influential, and what language resonates with your audience. Find passionate supporters to engage around your cause and raise more money through better targeting. Integrates with Convio, Salsa, BSD Tools, ActionKit, and more. You can find the original blog post here.

Topics: Communications