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Operations Professionals, You Are Awesome AF!

Last week, I sat down with a public notary to sign some papers to open new bank accounts for partner organizations in Rainier Valley Corps’s operations support program, where we handle the back-office tasks for partner orgs so they can focus on delivering vital programs and services. We were on a time crunch, and our bank’s new rules required signatories be notarized, which has been a huge hassle. It took days of RVC’s Operations Support Program Manager, Kristine, and me running around, sending endless emails, and strategically deploying chocolate: “So ... maybe this half-eaten bar of Theo sea salt almond 70% cacao might convince you shave a day or two off the paperwork turnaround time, wink ...”

In the middle of all this paperwork and failed attempts at bribery, I realized that we really do not appreciate our operations staff as much as we should.


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